641.70  Agency duties relating to the Statewide Managed Care Ombudsman Committee and the district managed care ombudsman committees.--

(1)  The agency shall adopt rules that specify:

(a)  Procedures by which the statewide committee and district committees receive reports of enrollee complaints from the agency.

(b)  Procedures by which enrollee information shall be made available to members of the statewide committee and to the district committees.

(c)  Procedures by which recommendations made by the committees shall be considered for incorporation into policies and procedures of the agency.

(d)  Procedures by which statewide committee members shall be reimbursed for authorized expenditures.

(e)  Any other procedures that are necessary to administer this section and ss. 641.60 and 641.65.

(2)  The Agency for Health Care Administration shall provide a meeting place for district committees in agency offices and shall provide the necessary administrative support to assist the statewide committee and district committees, within available resources.

(3)  The director of the agency shall ensure the full cooperation and assistance of agency employees with members of the statewide committee and district committees.