641.61  Subscriber satisfaction assessment.--Each organization must establish systems for:

(1)  Assessing subscriber satisfaction with providers, particularly primary care physicians;

(2)  Sharing subscriber-satisfaction indicators and scores with providers;

(3)  Publicly acknowledging providers with high positive subscriber-satisfaction scores;

(4)  Addressing behaviors of providers with low subscriber-satisfaction scores; and

(5)  Assessing subscriber access and physician availability.